Privacy Policy
Last updated: January 4, 2026
Introduction
At Ever Collar, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, and password (encrypted)
- Profile Information: Username, profile picture, and relationship preferences
- Communication Data: Messages, interactions, and activity within the app (all end-to-end encrypted)
Usage Information
We automatically collect certain information when you use Ever Collar:
- Device information (type, operating system, unique identifiers)
- Usage data (features accessed, time spent, interaction patterns)
- Technical data (IP address, browser type, language preferences)
How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, maintain, and improve Ever Collar
- Communication: To send you updates, notifications, and support messages
- Security: To detect, prevent, and address security issues and fraud
- Analytics: To understand how users interact with our app and improve features
- Legal Compliance: To comply with legal obligations and protect rights
End-to-End Encryption
All communication data and sensitive information within Ever Collar is protected with military-grade end-to-end encryption. This means:
- Only you and your partner can access your private communications
- We cannot read, access, or share your encrypted data
- Even if our servers were compromised, your data remains secure
- You maintain full control over your information
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With Your Consent: When you explicitly agree to share information
- Service Providers: With trusted partners who help us operate the service (under strict confidentiality agreements)
- Legal Requirements: When required by law, court order, or government request
- Safety: To protect the safety and security of our users
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account:
- Your profile and personal data are permanently deleted
- Encrypted communications are removed from our servers
- Some anonymized usage data may be retained for analytics
- Backups are purged within 90 days
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a portable format
- Opt-out: Unsubscribe from marketing communications
Children's Privacy
Ever Collar is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Security Measures
We implement industry-standard security measures to protect your information:
- End-to-end encryption for all sensitive data
- Secure data transmission using TLS/SSL
- Regular security audits and penetration testing
- Access controls and authentication measures
- Encrypted data storage
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the app to function properly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the app. Continued use of Ever Collar after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: legal@evercollar.com
- Support: support@evercollar.com
GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to lodge a complaint with your local supervisory authority.
CCPA Compliance
For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion, and opt-out of the sale of personal information (though we do not sell personal information).