Privacy Policy

Last updated: January 4, 2026

Introduction

At Ever Collar, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Account Information: Name, email address, and password (encrypted)
  • Profile Information: Username, profile picture, and relationship preferences
  • Communication Data: Messages, interactions, and activity within the app (all end-to-end encrypted)

Usage Information

We automatically collect certain information when you use Ever Collar:

  • Device information (type, operating system, unique identifiers)
  • Usage data (features accessed, time spent, interaction patterns)
  • Technical data (IP address, browser type, language preferences)

How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide, maintain, and improve Ever Collar
  • Communication: To send you updates, notifications, and support messages
  • Security: To detect, prevent, and address security issues and fraud
  • Analytics: To understand how users interact with our app and improve features
  • Legal Compliance: To comply with legal obligations and protect rights

End-to-End Encryption

All communication data and sensitive information within Ever Collar is protected with military-grade end-to-end encryption. This means:

  • Only you and your partner can access your private communications
  • We cannot read, access, or share your encrypted data
  • Even if our servers were compromised, your data remains secure
  • You maintain full control over your information

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: With trusted partners who help us operate the service (under strict confidentiality agreements)
  • Legal Requirements: When required by law, court order, or government request
  • Safety: To protect the safety and security of our users

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account:

  • Your profile and personal data are permanently deleted
  • Encrypted communications are removed from our servers
  • Some anonymized usage data may be retained for analytics
  • Backups are purged within 90 days

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

Children's Privacy

Ever Collar is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Security Measures

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for all sensitive data
  • Secure data transmission using TLS/SSL
  • Regular security audits and penetration testing
  • Access controls and authentication measures
  • Encrypted data storage

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the app to function properly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the app. Continued use of Ever Collar after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: legal@evercollar.com
  • Support: support@evercollar.com

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to lodge a complaint with your local supervisory authority.

CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion, and opt-out of the sale of personal information (though we do not sell personal information).