Frequently Asked Questions
Find answers to common questions about Ever Collar. Can't find what you're looking for? Contact our support team.
Getting Started
Ever Collar is a BDSM relationship management app specifically designed for Dominants to assign tasks to submissives and build positive behaviors. It provides task management, behavior tracking, and accountability features tailored for D/s dynamics.
Yes, Ever Collar is specifically designed for consensual BDSM relationships with dominant/submissive dynamics. It's not a general task management or relationship app - it's purpose-built for D/s relationship structures.
Download Ever Collar from the App Store or Google Play. Dominants create tasks and invite submissives to connect. Once connected, Dominants can assign recurring behaviors and one-time tasks for the submissive to complete.
Yes! Ever Collar is available on both iOS (App Store) and Android (Google Play). All features are available on both platforms.
Yes, both the Dominant and submissive need to download the app. The Dominant assigns tasks and tracks progress, while the submissive completes tasks and builds behaviors.
Privacy & Security
Yes. All messages, photos, and audio are encrypted end-to-end. Only you and your partner can read them. Your BDSM relationship dynamics stay completely private. We never sell data to third parties.
No. Your task completions, behaviors, and relationship activities are private and only visible to you and your connected Dominant or submissive. We never share, sell, or access your personal data.
We only collect data necessary to provide the service: account information, connection details, and activity data (all encrypted). We never collect unnecessary personal information or sell data to third parties.
Yes, you can delete your account and all associated data at any time from the app settings. Deletion is permanent and immediate.
Features & Usage
Ever Collar includes task management, behavior tracking, end-to-end encrypted messaging, focus sessions (Pro), AI-generated insights (Pro), photo verification (Pro), and optional location tracking and advanced focus analytics (add-ons). See the pricing page for full feature breakdown by tier.
Recurring behaviors repeat on a schedule (daily, weekly) to build habits. One-time tasks are assigned once and completed once. Free tier only supports recurring behaviors; one-time tasks require Pro membership.
Focus sessions are timed periods where submissives refrain from phone use to concentrate on tasks or goals. Pro includes basic timed sessions. The Focus Plus add-on unlocks scheduled sessions, rewards/punishments, detailed analytics, and status updates.
Pro members receive weekly AI-generated summaries analyzing the submissive's performance. These identify strengths, weaknesses, behavioral patterns, and provide personalized recommendations to help Dominants better understand their submissives.
Yes, absolutely. Location tracking (available with the Location add-on) is always consensual. Submissives have full control and can disable tracking at any time through the app settings. This cannot be overridden by the Dominant.
Safety & Consent
Safety and consent are built into every feature. All monitoring features (like location tracking) require explicit consent and can be disabled by the submissive at any time. Privacy-first design with end-to-end encryption keeps your relationship dynamics secure.
Yes, explicit consent is required for all monitoring and tracking features. Location tracking specifically requires the submissive's consent and can be disabled at any time. Ever Collar is designed with BDSM community safety principles in mind.
No. Submissives always have full control over their data and consent. The Dominant cannot override the submissive's ability to disable location tracking or remove consent for monitoring features.
Yes. Ever Collar is purpose-built for consensual BDSM relationships with D/s dynamics. We understand the importance of consent, privacy, and safety in the BDSM community, and these principles are built into every feature.
Pricing & Billing
Ever Collar offers Free (limited tasks, single submissive), Pro ($8.99/month with unlimited tasks and AI summaries), and optional add-ons: Location ($5/month), Focus Plus ($4/month), or Combined ($8/month for both add-ons). See our pricing page for full details.
Pro ($8.99/month) includes core features like unlimited tasks, photo verification, and AI summaries. Add-ons require Pro and add specific capabilities: Location ($5/month) adds GPS tracking and geofencing, Focus Plus ($4/month) adds advanced focus analytics. The Combined add-on ($8/month) includes both Location and Focus Plus.
Only the Dominant needs a Pro subscription to unlock features. The submissive automatically gains access to features based on the Dominant's plan.
Yes, you can cancel your subscription at any time. Your access continues until the end of your billing period.
We offer a 30-day money-back guarantee on all plans. If you're not satisfied, contact us for a full refund.
Technical Support
You can reach our support team through the in-app help center or email us at support@evercollar.com with any questions or issues.
Please report bugs through the in-app feedback form or email support@evercollar.com. We investigate all reports promptly.
Make sure both partners have updated to the latest app version and have stable internet connections. If issues persist, contact support.
Updates are available through the App Store (iOS) or Google Play (Android). Enable automatic updates to always have the latest version.
Still Have Questions?
Our support team is here to help. Get in touch and we'll respond as soon as possible.